Shipping Policy

Shipping methods

  • Once paid and processed, we will ship your orders via courier partners.
  • Couriers may vary based on your location (e.g., Lalamove, J&T, LBC, etc.).
  • All deliveries are fast, secure, and trackable.

Shipping Rates

  • Shipping rates may vary depending on the destination and courier service.
  • The shipping cost will be automatically calculated at checkout.
  • Free Shipping on Orders ₱15,000 and above.

Shipping Time

  • Metro Manila: 3-7 business days
  • Provinces: 7-12 business days

Note: These are estimated times and may vary due to unforeseen delays.

Track your Order

  • Once shipped, you'll receive a tracking number via email or SMS.
  • Use this number on the courier's website to track your order.

Shipping Terms

  • Ensure your delivery address and contact details are correct during checkout to avoid delays.
  • For any issues, contact our customer support. You can reach us via email or social media.

  • Quality First!

    All Tear Drop PH items are quality-checked before shipping and are fully insured against loss or damage.

  • Let’s Protect Together

    We recommend recording your unboxing to ensure the product wasn’t tampered with. This helps protect both you and Tear Drop PH and is required for any return claims.